Support

This section provides solutions to common issues encountered when setting up and running the WMX ROS2 application.

The Troubleshooting guide covers the most frequent problems organized by category: WMX device creation failures, EtherCAT network scan issues, communication startup errors, joint state problems, servo alarm codes, trajectory execution failures, gripper control issues, missing ROS2 nodes, and build errors. Each problem includes symptoms, likely causes, and step-by-step solutions.

For additional help, contact your MOVENSYS representative or visit movensys.com.

• Troubleshooting
  • Device Creation Failures
  • EtherCAT Scan Failures
  • Communication Start Failures
  • Joint States All Zero
  • Servo Alarm Errors
  • Trajectory Execution Failures
  • Gripper Not Responding
  • Nodes Not Found
  • Build Errors
  • Getting Help